Refund policy

Returns are accepted within 5 days of your order being delivered.

Meaning we need to receive the merchandise during those 5 first days.

Customers can only make two consecutive returns. And we only accept five (5) returns per calendar year.

ALL PICK UP ORDERS MUST BE PICKED UP WITHIN 7 DAYS TO BE ELEGIBLE FOR RETURN OR EXCHANGE.

AFTER 7 DAYS THEY CANNOT BE RETURNED OR EXCHANGED.

Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. 

To start a return, you can contact us at Instagram #whatever or email us at: info@whateverbtq.com

Customers are responsible for any return shipping fees. 

A store credit will be issued once we inspect all items being returned. You have (1) one month to use STORE CREDIT.  Merchandise obtained with a store credit cannot be exchanged and will be considered a final sale.

All sale items are FINAL SALE.

SEQUIN CLOTHING, ACTIVEWEAR, BODYSUITS, COVER UPS, CROCHET, LACE, LEATHER, WHITE CLOTHING, SATIN/SILK AND ACCESORIES ARE FINAL SALE.

PRE - ORDERS ARE FINAL SALE

HOLIDAY COLLECTIONS ARE FINAL SALE (read description of every product).